Saturday, August 31, 2019

Beer Advertising Values Essay

Stephan Dahl Cultural Values in Beer Advertising in the UK, the Netherlands and Germany Presented at the Research Day, Intercultural Discourse Group, University of Luton , UK– July 2000 Available Online: http://dahl. at/ Introduction Is it possible to persuade consumers in different markets with the same advertising message? Will they respond favourably? Or should the advertising message be customised to reflect local culture? This question is one of the most fundamental decisions when planning an advertising campaign in different cultural areas, and, not surprisingly, one of the most frequently discussed issues in advertising today. One fraction in this debate emphasises that the world is growing ever closer, and that the world can be treated as one large market, with only superficial differences in values (Levitt, 1983). In their view, advertising and marketing can be standardised across cultures, and the same values can be used to persuade customers to buy or consume the product. Another fraction is content with the fact that the basic needs may well be the same around the world, however the way in which these needs are met and satisfied differs from culture to culture. Any marketing (and advertising) campaign should, in their view, reflect the local habits, lifestyles and economical conditions in order to be effective. In 1985, Woods et al. concluded in a study of consumer purpose in purchase in the US, Quebec and Korea, that â€Å"important differences are found in the reasons why they [the consumers] purchase products familiar to all three countries†. Central to this debate, are two issues: The product position and usage within the culture of the market, and the decoding of the advertising message. Both are, obviously, linked to some extend. An advertising message encoded in one culture has to be decoded in another culture in the case of standardised marketing. This process may be subject to severe distortions, as the receiver will decode the message in his/her own cultural context. A standardised approach could hence run into the danger, that the message will be unconvincing, as it does not meet the psychological â€Å"triggers† required to evoke a purchase decision with the consumer. Given Woods et al. research , this appears to be a problem that marketers should be clearly aware of. In order to understand the decoding process in the target market, it will be essential to study the product perceptions and reasons for purchase, as well as the product’s place in the target culture. An example of this would include wine, perceived as a relative â€Å"special occasion† drink in most northern European countries, however understood as an every day drink in most Southern European countries, where it is seen similar to the beer’s perception in Northern Europe. To market a table wine as † add a touch of luxury to every day† (German advertising) would undoubtedly appear strange and possibly confusing to Southern European consumers. Conversly, when advertising washing powder, consumers in both northern as well as southern European markets may expect information on the effectiveness of the product to dominate the commercial. As an increasing number of researchers has pointed out (Caillat & Mueller, 1996), that it is important not only to study advertising in general, but to concentrate on differences in product categories in order to find prevailing differences in advertising style and values. Caillat & Mueller (1996) themselves published a comparison for beer advertising in the UK and the US, concluding that the â€Å"differences between British and American advertising were significant, indicating that consumers of the two countries are currently exposed to distinct styles of commercial messages based on different cultural values†. Equally, Cheng & Schweitzer (1996), after examining Chinese and US television commercials, concluded: â€Å"We also found that cultural values depicted in Chinese television commercials have much to do with product categories†¦Ã¢â‚¬ . This paper focuses, like the Caillat & Mueller study, on the values portrayed in beer advertising. The countries studied are the UK, the Netherlands and Germany, all of which posses a long tradition in brewing and the consumption of beer. Equally, in all three countries, beer is similar in market positioning, i. e. it is viewed as an every-day drink, consumed dominantly by males. No assumptions were made which values were to be expected in any one country to be dominantly displayed in beer commercials, but all commercials were studied a priori empirically to identify dominant themes. Additionally, the use of humour and the occasion for product usage were recorded in all three countries. The Market for Beer Beer is the most popular alcoholic drink in all three countries, and the per capita consumption is higher than the European average of around 70 l /p. a. p. c.. In 1998, the per capita beer consumption was the highest in Germany, with 127. 4 l, followed by the UK, with 99. 4 l and the Netherlands, with 84. 2 l (World Drink Trends, 1999). The beer consumption in all three countries has declined steadily over the last years. This development has put additional pressure for effective marketing communications on the breweries. Table 1: Evolution of beer consumption per capita in selected countries Rank Country 1995 1996 1997 1998 1 Czech Republic 156. 9 157. 3 161. 4 161. 8 2 Republic of Ireland 138. 6 145. 4 152. 0 150. 5 3 Germany 135. 9 131. 9 131. 2 127. 4 7 United Kingdom 100. 9 101. 9 103. 6 99. 4 12 Netherlands 85. 8 85. 5 86. 3 84. 2 13 US 83. 6 83. 5 83. 2 82. 0 39 Italy 25. 4 24. 0 25. 4 26. 9 Litres p. c. / Source: World Drink Trends, 1999 Advertising regulation Advertising for alcoholic beverages is heavily regulated in all three markets. In the UK, advertising of alcoholic beverages is regulated by a self-imposed code of conduct of the Advertising Association, as well as the regulations of the Independent Television Commission (for television). In Germany, the Zentralverband der deutschen Werbewirstchaft and the Deutscher Werberat have published similar rules governing the advertising on television. In the Netherlands, the Stichting Stuurgroep Reclame and the Vereniging van Communicatieadviesbureaus has also published appropriate guidelines. An overview of the legal environment, and the restrictions imposed by these guidelines, is given in the table below. Methodology The primary objective of this study is to determine weather or not the same advertising themes and appeals are used in all three countries to persuade customers to buy (or consume) beer, and to identify the dominant appeals used. In order to achieve that objective, television commercials for beer have been collected in all three countries. In order to minimise distortion, only advertising for beers originating from the country have been selected. The commercials were recorded during March/April 2000 from the following television channels: 2 Table 3: Channels used for collection of television commercials Country UK Netherlands Germany Channels ITV-Carlton Channel 4 Channel 5 Sky One Granada Plus Nederland 1/2/3 RTL 4 RTL 5 Veronica SBS 6 Net 5 ARD ZDF RTL Plus Sat 1 Pro 7 Kabel 1 During this time, a total of 25 unique television commercials were recorded: 9 for the UK, 6 for the Netherlands and 10 for Germany. Although the population in this study is fairly small, it is hoped that the results are sufficient to establish an exploratory overview of advertising appeals used. The commercials were then qualitatively content analysed to establish the dominant appeal used in each commercial. In order to be as open minded as possible, no list of expected appeals or themes were identified prior to the analysis. Once the dominant appeal used in each commercial had been identified, these appeals were combined to form five categories of dominant appeals: friendship, sex, sport, tradition and relaxation. The category friendship included all commercials that focused around drinking beer in a group of friends, or with a friend, where the consumption of beer was depicted overwhelmingly as a social activity, or implied as such. A commercial was judged to use â€Å"sex appeal†, if it depicted members of the opposite sex making advances towards the main character, if they spoke seductively or were dressed in a manner that may be interpreted as erotic. Sport includes all commercials that make a clear reference to sports of all forms, show main characters involved in sporting activities or after sports. Commercials focusing on the tradition of the brewery or the product, showed historic buildings or images or were set in a historical background were judged to have â€Å"tradition† as the dominant appeal. Finally, commercials showing the main character in a clearly relaxing situation, where the main character consumed beer primarily as a way to unwind and relax ( mostly alone), were judged to use â€Å"relaxation† as the dominant appeal. Mueller (1996) reported a large number of British commercials used humour to advertise beer. In order to see if this was equally true for Dutch and German commercials the use of humour was equally coded as present or not present. Alcohol commercials, particularly in Britain, have often been criticised that they imply that the consumption of alcoholic beverages may enhance sexual attractiveness. In order to establish if this appeal is used, special attention was given to the role of characters of the opposite sex to the main character(s) in the commercials. This appeal is especially 3 complicated to establish, particularly as the UK-code of conduct rules this appeal out, and an open display of this appeal would lead to the suspension of the commercial. However, as anecdotal evidence of this theme was evident, it was included in the study. If these characters appeared to display any form of erotic symbol or gesture to the main character after or during consumption of beer, or if their dress was found to be explicitly erotic in nature, the appeal was judged to be present. This was particularly upheld if these characters were shown full screen. If they appeared merely as present, alongside other secondary characters, this appeal was judged not to be present. The occasion for product usage was also recorded. As Mueller (1996) described a significant difference between the usage of beer in US- and British commercials, the product usage was coded using Mueller’s coding procedure. This involved to scan the commercials for either regular (or every-day type) usage, special occasion usage or usage not shown in the commercial. Each commercial was analysed by a resident native of the country, and by the researcher, who is fluent in all three languages. Each coder coded the respective commercials independently, and later conferred with the researcher. All differences in coding were discussed, and finally resolved. Results Humour Humour was analysed by trying to identify a joke or some funny twist in the commercials, and was classified as either present, or absent. Typical examples of humorous advertising include where the commercial tells a funny story, uses irony or makes fun of typical situations. Humour dominated British commercials, whereas it was more sparingly used in German or Dutch commercials. Table 4: The use of humour UK NL D Used 88% 33% 10% Not Used 12% 66% 90% Occasion for Product Usage The occasion for drinking beer was analysed by either being an everyday event, a special occasion or not shown/inconclusive. An everyday-event included drinking beer in a pub, in a bar, while being with friends or while watching television. A special occasion included drinking as a special reward or celebration. A commercial was coded as â€Å"Not shown/inconclusive† if none of the characters consumed (or was about to consume) beer, or no characters were shown at all. Everyday-usage dominated the British commercials to a large extend, and also was dominant in Dutch advertising, whereas it was relatively infrequently used in German advertising. Table 5: Occasion for product usage UK NL D Everyday 77% 50% 20% Special Event 11% 33% 40% Not shown 11% 16% 40% Dominant Themes Each commercial was coded for one dominant theme, and those themes were then grouped into a list of 5possible themes: friendship, sex, sport, tradition and relaxation. Friendship and affiliation were the most dominant themes in both German and Dutch beer commercials. Whereas 55% of British commercials were found to have some sexual appeal, none of the Dutch or German commercials were found to use this appeal for the promotion of beer. 4 The link between sport and beer was highlighted only in the Netherlands and in the UK, it was however not used in any German commercial. A trend of advertising beer using the history and tradition of the beer or brewery was observed exclusively in Germany, whereas beer was presented as a drink for relaxation in both the UK and the Netherlands. Table 6: Dominant Themes UK NL D Friendship – 50% 60% Sex 55% – Sport 22% 16% Tradition – – 40% Relaxation 22% 33% Discussion The results clearly support the argument, that different values are used to promote the same product in the three markets, and that different associations and techniques are used to convey the advertising message. In the UK, the use of humour in advertising is a long standing tradition, and is also dominant in beer advertising, with 88% using this feature. This result supports Mueller’s claim, that the majority of British beer advertising uses humour to sell its product. In Germany, beer is not directly associated with humorous advertising, and only 10% of the sample used humour. In the Netherlands humour was more frequent, however it was less dominant (33%). Equally in support of Mueller’s study is the result for the occasion for product usage. The every-day drink, as beer is portrayed in British advertising, is clearly dominant, however it is less frequent in the Netherlands (50%), and even in the minority in Germany. Although the portrayed product usage has little in common with the real-life product usage, it demonstrates a desire to position the product differently in the various markets. In the German market, beer consumption is depicted as a social phenomena. It goes hand in hand with meeting friends, going out for the day or having a picnic, a day at the sea etc. , where the reunification of the friends is celebrated with a beer. Alternatively, beer is positioned to be a high quality product with a long tradition. This appeal is unique to the German market, and can not be found in either Dutch or British advertising. There may, however, be some explanation in the abolition of the Reinheitsgebot, an antique law ensuring the purity of the beer, by the EU in the late 1980s. Although this is certainly not the only possible explanation for the use of this particular appeal, consumers will understand, that the beer in question is brewed in line with the regulation of the Reinheitsgebot. This theory is supported by the fact that 3 out of the 4 commercials using this type of appeal state that they brew according to the Reinheitsgebot. In the Netherlands, the friendship appeal equally dominates the beer advertising. Beer is consumed with friends – however much more in an everyday situation than in Germany. Equally, beer can be consumed at home, even alone to relax – a depiction that is not at all used in German advertising. Another link found in the Netherlands, and not used in Germany, is the link between beer and sport events, where beer is consumed accompanying the activity of watching a game of football. This appeal is however somewhat different from the sports-appeal used in the UK, where beer is positively connected with either achievement in sports or as a â€Å"creator† of sport. Another appeal used in both the UK and the Netherlands is display of beer consumption as a relaxing activity. However most dominant in the UK is the use of female characters in beer commercials. A majority of beer commercials has at least one female â€Å"main supporting character† (i. e. not actually the main, beer consuming, character – however someone with a key role). Whereas there are virtually no female characters to be found in Dutch or German beer advertising, or if so, they are depicted as just another person with no major impact on the 5 advertising as a whole, the female characters play a relatively dominant role in a majority of British commercials. Nearly all female characters are lightly dressed or are depicted wearing tight dresses, and a majority of them seems to be(come) attracted to the main character. The results of this study have very clear limitations, particularly as the amount of data is extremely small. Equally, only one dominant appeal per commercial was coded – whereas many commercials display a number of appeals. Although some more clarification of the appeals is given above, the variety and different flavour of certain appeals used should not be underestimated. However, the results suggest, that anecdotal difference in advertising strategies is not merely a myth, and clearly demonstrates that different values are used to promote the same product in three geographically close countries. Clearly, such a clear difference may not be observed in all commercials for all product categories, as beer is a culture bound product. However, differences in persuasion techniques and advertising appeals are to be expected in a variety of product categories, whereas in others, there may be little or no variation in appeals used. Further research is required to identify these categories, and more clearly establish the appeals used. References: Albers-Miller, N. D. (1996). â€Å"Designing cross-cultural advertising research: a closer look at paired comparisons. † International Marketing Review 13(5): 59-75. Alden, D. L. , W. D. Hoyer, et al. (1993). â€Å"Identifying Global and Culture-Specific Dimensions in Humor in Advertising: A Multinational Analysis. † Journal of Marketing 57(2): 64-75. Caillat, Z. and B. Mueller (1996). â€Å"The Influence of Culture on American and British Advertising. † Journal of Advertising Reserach(May/June): 79-88. Levitt, T. (1983). â€Å"The Globalization of Markets. † Harvard Business Review 61(May/June): 92-102.

Friday, August 30, 2019

New Drug Epidemic on College Campus

English 162 October 4,2012 New Drug Epidemic on College Campuses Prescription drug abuse among college students is a growing trend on most campuses. Students are using these drugs inappropriately to not only â€Å"get high†, but to help with concentration when cramming for papers or tests, to self-medicate for anxiety or depression, and even to enhance their stamina when playing sports. Many people have stereotypes of what an alcoholic or addict is, and most people don't associate that image with young students.Although drug education has been mandatory in the US throughout grade school drug use continues to rise in college students. College is known as a time for experimentation, but for some students experimentation can turn into addiction. Being young and in college doesn't protect you from addiction. Responsible behavior does. Alcohol and drug use among students is a serious problem. Campus environments are often seen as encouraging not only use but abuse. Binge-drinking ( drinking to get drunk, usually considered at least four drinks on any occasion) is one form of substance abuse that is very common among students.Alcohol and drugs pose special problems for students. The average student who has one drink a day earns a GPA at only a C-level, and grades plummet with higher consumption. Women need to drink only half what male students do to cause the same effect on their grades. Almost half of academic problems come from abusing alcohol. It's also a factor in about a third of drop-outs. In an environment where binge-drinking is common, so are substance-related legal offences and injuries. Illegal drugs, underage possession of alcohol and drunk driving can costs fines and jail time.Fights, sexual assault, and injuries are more likely to happen when one has been drinking or doing drugs. Half of campus injuries are alcohol-related. One third of people who die in drunken driving crashes are under 25 years old. It's the leading cause of death for young peop le. In 2010, an estimated 22. 6 million Americans aged 12 or older—or 8. 9 percent of the population—had used an illicit drug or abused a psychotherapeutic medication (such as a pain reliever, stimulant, or tranquilizer). This is up from 8. 3 percent in 2002.The increase mostly reflects a recent rise in the use of marijuana, the most commonly used illicit drug. [www. oasamhas. gov/] Prescription drug abuse is when someone takes a medication that was prescribed for someone else or takes their own prescription in a manner or dosage other than what was prescribed. There's a reason that prescription drugs are intended to be taken under the direction of a doctor: if used improperly they can be dangerous. Teens are making the decision to abuse prescription medicines based on misinformation.In fact, many people think that abusing prescription drugs is safer than abusing illicit drugs. Some people take other people's drugs for their intended purposes (to relieve pain, to stay awake, or to fall asleep). Others take them to get high, often at larger doses than prescribed, or by a different route of administration. Most prescription drugs come in pill or capsule form. Sometimes, people who abuse prescription drugs break or crush the pill or capsule, then swallow the drug, sniff it, or â€Å"cook† it—turn it to liquid—and then inject it.What’s wrong with Abusing Prescription Drugs? Taking a drug for another purpose than prescribed. As the facts will tell you, prescription drugs can have dangerous short- and long-term health consequences when used incorrectly or by someone other than for whom they were intended. All of the drug types soon mentioned can produce pleasurable effects at sufficient quantities, so taking them for the purpose of getting high is one of the main reasons people abuse them. ADHD drugs like Adderall are also often abused by students for their effects in promoting alertness and concentration.When abused, prescr iption drugs may be taken in inappropriate doses or by routes of administration that change the way the drugs act in the body, risking overdose. For example, when people who abuse oxycodone (OxyContin) they crush and inhale the pills, a 12-hour dose hits their central nervous system all at once—which increases their risk of addiction and overdose. Almost every medication presents some risk of undesirable side effects, sometimes even serious ones. Doctors consider the potential benefits and risks to each patient before prescribing medications.They understand that drugs affect the body in many ways and take into account things like the drug’s form and dose, its possible side effects, and the potential for addiction or withdrawal. For example, doctors know how to change the dose of a painkiller to prevent withdrawal symptoms. People who abuse drugs might not understand how these factors may affect them or that prescription drugs do more than cause a high, help them stay a wake, help them relax, or relieve pain. Abuse can include taking a friend's or relative's prescription to get high, to treat pain, or because you think it will help with studying.The classes of prescription drugs most commonly abused are: opioid pain relievers, such as Vicodin or Oxycontin; stimulants for treating Attention Deficit Hyperactivity Disorder (ADHD), such as Adderall, Concerta, or Ritalin; and central nervous system (CNS) depressants for relieving anxiety, such as Valium or Xanax. The most commonly abused OTC drugs are cough and cold remedies containing dextromethorphan. It is sometimes abused to get high, which requires large doses (more than what is on the package instructions) that can be dangerous.Prescription drugs have chemical names, brand names you may have heard before, and street names. Hillbilly heroin, oxy, OC, oxycotin, percs, happy pills, vikes are for Opaids. Depressants can be called Barbs, reds, red birds, phennies, tooies, yellows, yellow jackets, candy , downers, sleeping pills, tranks and stimulants Skippy, the smart drug, Vitamin R, bennies, black beauties, roses, hearts, speed, uppers. When abused, prescription drugs may be taken in inappropriate doses or by routes of administration that change the way the drugs act in the body, risking overdose.Rehab clinics have seen the sharp increased in the number of college students entering for treatment in the past 10 years. In correspondence to the increasing abuse of prescription opiates, abuse of heroin is also increasing among people age 18-25. For many prescription opiates are a stepping stone to heroin, which provides a greater high for a cheaper price. There continues to be a large â€Å"treatment gap† in this country. In 2010, an estimated 23. 1 million Americans (9. 1 percent) needed treatment for a problem related to drugs or alcohol, but only about 2. million people (1 percent) received treatment What can you do to help someone you suspect is abusing prescription drugs ? Abusing prescription drugs is a dangerous thing. If you suspect someone that you love of abusing these drugs then it may be time to get some information. If you are the parent then talk to their doctor about the prescription and what the dosage was. Explain that you feel that they may be abusing these pills. Make an appointment and ask their doctor to talk to them. People don’t necessarily aim to become addicted to these pills but it happens too often. That is why these pills can only be obtained by a doctor.If you suspect a friend of abusing prescription drugs, calmly sit down and talk to them. Never accuse someone of being addicted by doing so they may become defensive and not only will you not get any answers but you could end up alienating them as well. Talk to a school guidance counselor or parents if you suspect that a friend is abusing prescription drugs. The goal is to get them help and not lose the friendship. They will need you and they need your friendship. Tell them about the other health risks that could happen and that you will be there for them and that you will get through it together.Support is a great thing to have. When someone has a drug problem, it’s not always easy to know what to do. If you are concerned about someone’s drug use (illicit or prescription), encourage him or her to talk to a parent, school guidance counselor, or other trusted adult. There are also anonymous resources, such as the National Suicide Prevention Lifeline (1-800-273-TALK) and the Treatment Referral Helpline (1-800-662-HELP). The National Suicide Prevention Lifeline (1-800-273-TALK) is a crisis hotline that can help with many problems, not just suicide. This includes problems due to drug use.Family and friends who are concerned about a loved one or anyone interested in mental health treatment referrals can call this Lifeline. In addition, the Treatment Referral Helpline (1-800-662-HELP)—offered by the Substance Abuse and Mental Health Services Administration—refers callers to treatment facilities, support groups, and other local organizations that can provide help for their specific needs. You can also locate treatment centers in your state by going to. A person who takes drugs whether prescription or not above and beyond the prescribed amount is a person who abuses prescription drugs.Statistics say that there is an estimated 36 million people in the United States alone between the ages of 12 years old and older have abused prescription drugs at least one time in their lives. The most common prescription drugs often abused are Xanax, Valium, Ritalin, OxyCotin and Vicodin. These prescriptions start out being given by a doctor for an injury or treatment. Drug use, also involving marijuana and alcohol is common among college students across the nation. Students can usually articulate why they have chosen to use drugs, but they all fail to consider the long-term consequences of recreational drug use.These lon g-term effects include committing crimes, academic failure, medical problems and social problems. English 162 Oct 3, 2012 National Center on Addiction and Substance Abuse at Columbia University. Wasting the Best and the Brightest: Substance Abuse at American Colleges and Universities (New York: 2007). National Center on Addiction and Substance Abuse at Columbia University. You’ve Got Drugs: IV: Prescription Drug Pushers on the Internet (New York, 2007). Teens and Prescription Drugs: An Analysis of Recent Trends on the Emerging Drug Threat (Washington, D.C. : Office of National Drug Control Policy, 2007). Substance Abuse and Mental Health Services Administration. Results from the 2006 National Survey on Drug Use and Health: National Findings (Office of Applied Studies, NSDUH Series H-32, DHHS Publication No. SMA 07-4293). Rockville, MD, 2007. Drugs, Brains, and Behavior: The Science of Addiction (Reprinted 2008). This publication provides an overview of the science behind the disease of addiction. Publication #NIH 08-5605. Available online at www. drugabuse. gov/scienceofaddiction.

Thursday, August 29, 2019

Principal-agent Agreement and Tort Warranty Theories Assignment

Principal-agent Agreement and Tort Warranty Theories - Assignment Example The law implies certain responsibilities to the principal. Agents cannot avoid their duties and responsibilities that they have been assigned to by the principal by delegating or assigning to the other party. The relationship is highly personal by nature, and therefore non-delegable in that it cannot be performed by any other than the agent selected. An agent is supposed to obey all the lawful and reasonable instructions assigned to him by the principal in the performance of the agency. If losses occur to the principal due to an act committed by the agent acting more than its authority, the agent shall remain liable to those losses. In the relationship, the urgent is appointed by the principal and is working for the principal. Therefore agents must remain diligent, faithful, and loyal to their employers, and act in an ethical manner, and in the most professional way putting forth their best interests and efforts towards achieving their principal objectives. The agent must act with reasonable care and poses the skills required to perform such duties. Agents must have reasonable judgments in rendering the service and in advertisements. Agents hold themselves to the public as possessing skills and certain abilities and that have a duty to perform with full competence. In addition, agents cannot escape responsibility due to lack of ability, negligence or pleading ignorance, and therefore they should keep informed of legal developments, economic, and social developments in their fields of expertise Principals have several duties to the agents in their relationships such as fulfilling the obligations set forth in the agreements, paying the agents like indemnifying the agents for liabilities incurred in carrying out the agency duties and for reasonable expenses.

Wednesday, August 28, 2019

Death penalty Essay Example | Topics and Well Written Essays - 1250 words - 4

Death penalty - Essay Example This essay will outline the debate on death penalty and provide an in-depth explanation of the proponents and opponents of the issue and their differing attitudes. The United States is one of the few nations of the world, which still employs death penalty as a form of punishment for some crimes. The penalty is considered as barbaric and contrary to the values of humanity, as well as American values of human treatment of individuals. However, there are some people who do not object to the death penalty and consider it as a crucial tool that can be employed in the fight against some that have a huge impact on the victim. There are some instances when an innocent person may be hanged to death yet they have not committed any crime. Such mistaking of criminals has led to numerous objections of the death penalty. Since the 1950s, most of the Americans have supported death penalty. There has been, however, tremendous changes in the attitudes towards death penalty since this time with few people supporting execution of murder criminals during the 1960s and 1970s. During the mid-1990s, the debate on death penalty took a new twist with a lot of emphasis been placed on the gender and racial aspects of death penalty. The support for death penalty was low among the blacks, women, as well as Hispanics while white males supported death penalty. Numerous polls conducted in the United States have sought to get know the attitudes of American public towards death penalty. From the studies conducted, it is clear that the attitudes of people towards death penalty are guided by their emotions (Lerne and Wilmoth 234). In the United States, criminal punishment has been riddled with controversy with some people opposing it on the grounds that what motivates law enforcers is revenge as opposed to ensuring that the victims get justice. In most instances, the United States law convicts criminals to death penalties in the case of murders. People who support this point of view hold

Tuesday, August 27, 2019

Immigration In The USA Essay Example | Topics and Well Written Essays - 1000 words

Immigration In The USA - Essay Example Another important factor is education. Favorable educational opportunities entice youngsters as well as parents to migrate for a brighter outlook in their child’s life. The quality of education can drastically affect a child's life in terms of lifestyle, personality, and future. Western universities encourage active learning and provide an auspicious campus life to enjoy as well. Political reasons play a major role in migration. Some people migrate to earn a new identity, to get better rights or just a better living environment. People also immigrate to maintain a global presence in other countries. Moreover, some might not feel secure in their own homeland due to political instability and therefore wish to fortify a protected ambiance for themselves. Man is a rational being and this faculty of rationality forces them to make certain decisions in life. As everyone is unique, they have different preferences. Extroverts and work oriented personalities are most likely to migrate alone for their futures and self-actualization whereas family oriented people may migrate for an accumulated benefit for their families. Individuals might also be attracted to the idea of finding their soul mate in a different country. Sociologists say that this series of events begins with word of mouth and others get attracted to attain a certain lifestyle. Having all the causes together, the consequences can be easily depicted. Overpopulation is said to be the major consequence of immigration.... Political reasons play a major role in migration. Some people migrate to earn a new identity, to get better rights or just a better living environment. People also immigrate to maintain a global presence in other countries. Moreover, some might not feel secure in their own homeland due to political instability and therefore wish to fortify a protected ambiance for themselves. Man is a rational being and this faculty of rationality forces them to make certain decisions in life. As everyone is unique, they have different preferences. Extroverts and work oriented personalities are most likely to migrate alone for their futures and self actualization whereas family oriented people may migrate for an accumulated benefit for their families. Individuals might also be attracted to the idea of finding their soul mate in a different country. Sociologists say that this series of events begin with word of mouth and others get attracted to attain a certain lifestyle. Having all the causes togethe r, the consequences can be easily depicted. Over population is said to be the major consequence of immigration. However, USA is blessed with land and therefore its favorable conditions haven’t created such an issue. Though some cities are densely populated and various ethnicities are found in different states. The wide mix of cultures has given the opportunity for people to mingle amongst each other. The factor of exploration and tolerance can also be inculcated as a result of such social mingling. However, issues do prevail. Minorities such as the black are mostly looked down upon and Asians (Pakistanis/Indians) are not given preference (at times) in work places whilst local natives secure better positions irrespective of the competency faculty. The host country such as the United

Monday, August 26, 2019

Reflective research Essay Example | Topics and Well Written Essays - 2000 words

Reflective research - Essay Example Various models of reflection had been postulated for the benefit of nursing. Nurses attained professionalism by the concept of reflections. They analyzed past occurrences and experiences and learnt from them. Reflection may be defined as â€Å"the ability to reflect into past experiences for the purpose of continuous learning† (Schon, 1983). The reflective processes assisted systematic problem-solving in a stepwise manner. Reflective nursing was a learning on-the-job where nurses were able to learn from past incidences apart from the theoretical knowledge. Experience was insufficient to provide a learning process. The experience had to be combined with reflection to bring out subtle details to enhance the learning process (Boud et al in Horn and Freed, 2008). Journaling had been advocated for closing the gap between theory and practice (Horn and Freed, 2008) Writing down notes after a particular experience or daily reflections helped a nurse develop the critical thinking proce ss. Nursing students could consider the experience with each client as unique and record the experience in the journal. Metacognition had been recognized as another method to modify the learning experience (Horn and Freed, 2008). ... Gibbs’ model of reflection (1988), John’s model of reflection (1994) and Kolb’s learning cycle (1984) were different learning models for nursing. The following is Gibbs cycle. Figure 1 Gibbs Model of Reflection Description What happened? Action Plan Feelings If it arose again, What were you what would you do? thinking and feeling? Conclusion Evaluation What else could you What was good and have done? and bad about the experience? Analysis What sense can you make of the situation Gibbs’ model helped nurses learn from reflections. The description of what had happened provided the details of the day’s incident. The emotions that accompanied the incident expanded the circumstances under which it occurred and how one responded. Positive or negative emotions could have accompanied the incident. The evaluation of the incident contained the reason for it happening. This could further be analysed to infer how that event should have turned out had you been an experienced nurse and acted in another manner Analysis enabled one to argue how the outcome could have been improved and made different. This led to the conclusion. Using this conclusion the nurse could plan the action for the next time such an incident was repeated. With that she could make an imprint in her mind which she could use later. When the new incident happened, it would similarly help her through the steps of the Gibb’s cycle and produce more learning. A novice nurse who used this cycle for her learning process could reach competency very early in her life as a nurse. The incident which stimulated the research The memory of Mrs. Lopez, a 69 year old grandmother, recovering in the rehabilitation ward and who had a fall still upsets me. It was a terrible and avoidable

Sunday, August 25, 2019

Application of Engineering Principles Essay Example | Topics and Well Written Essays - 2500 words

Application of Engineering Principles - Essay Example exhibit very good formability. One can convert metallic materials into different forms like plates, bars, tubes etc. to name a few. This is possible because metallic materials have very good formability by virtue of non-directional metallic bond. Not just that, metallic materials are easy to assemble to form different assemblies and structures by different joining processes from mechanical fastening to welding processes. (b) Excellent Combination of Mechanical Properties Different set of mechanical properties are required from a component to match the demands posed by the service conditions and environment. Some applications demand very high strength and hardness, while small to moderate ductility is good enough, such as tools for drilling of hard rocks. On the other hand some applications cannot allow relaxation on ductility and toughness; while strength can be sacrificed to some extent. Metallic materials offer excellent combination of these mechanical properties. Not just that, me chanical properties of metallic materials can be tailored as well by means of alloying, mechanical working, surface treatments and suitable heat treatment. Therefore, metallic materials have an edge over other class of materials when it comes to offer desired combination of mechanical properties to suit an application. ... Q2. Relevant properties required by the materials used for manufacturing the â€Å"Centralizer† and â€Å"Travelling Block Hook† are briefly discussed below. (a) Centralisers: These are used to ensure centering of the drilling string in the well bore. Three types of centralizers are there - drill pipe centralizer with changeable sleeve, bit centralizer with changeable sleeve and casing centralizer [1]. Casing ring centralisers are used to provide clearance gap or stand off between the wall of well and the casing. The centralisers rub off against the wall of the well. This rubbing action leads to wear and tear, heat generation and many times sparking. The material, therefore, should have low coefficient of friction, so that less heat is generated and chances of spark generation are minimized. The material should provide high wear resistance. It should possess high thermal conductivity and resistance against spark. Zinc and aluminum alloys posses these properties and are therefore, used for manufacturing of centralisers. Nowadays, spray metal technology is also being explored for fabrication of the casing centralisers [2]. (b) Travelling Block Hook: Travelling block and hook are used for lifting in drilling rig [3]. The material for manufacturing of this component should be high on strength, wear resistance, fatigue resistance and toughness. This is because catastrophic failure of this component can jeopardize safety of the personnel besides other tangible losses. Low alloy steels are used for manufacturing this component. The material is hot forged into the shape and then hardened to improve strength of the component. However, in hardened condition its ductility and toughness drops drastically and therefore,

Saturday, August 24, 2019

Economy of Bahrain Essay Example | Topics and Well Written Essays - 2000 words

Economy of Bahrain - Essay Example Petroleum production and processing are the main exports of Bahrain. The economic conditions of the country have depended on the price of oil. Bahrain's infrastructure is highly developed. Many multinational firms have their head offices in the country. The country also exports petroleum products. The construction industry is also a major source of revenue for the government. Bahrain has a GDP per capita of $20,500 according to research conducted in 2005. It has a purchasing parity of $14.08 billion. Bahrain is a prosperous country by regional standards. It has pursued a neutral foreign policy and is famous for its tolerance. It is the fastest growing economy in the Arab world. It has a large population of international expatriates. Despite an impressive standard of living, Bahrain suffers from poverty and poor living conditions. At least 20,000 families receive financial assistance from Ministry of Labor and private organizations. Recent studies have found that the poverty income threshold is Bahraini Dinar 209 per month. The poverty level for Bahrain is at least a quarter of the total population. At least 200,000 people suffer from poor living conditions. Many people do not have decent housing. More than 30,000 families with low incomes have inadequate housing facilities. The average income has been increasing but the poverty rate has also increased. The The rise in poverty has been attributed to corruption, poor planning, low wages, influx of foreign workers and income inequalities. Further a small group of wealthy and powerful people dominate the economy. These are considered as major obstacles to real reforms. Large areas of land have been taken over by powerful people. This has caused property prices to increase and put tremendous pressure on low income people. Poverty is clearly causing an adverse impact on society. Crime, divorce rate and increase in workers working in poor conditions are direct results of poverty (Moore, 45). Income distribution Compared with other regional countries, Bahrain has a low poverty rate. However most of the wealth is concentrated in the hands of the Sunni minority. The average daily expenditure is US$13.9 per person in Bahrain. This is compared with an average income of 12.8 dollars. The reason is that Bahrain has a negative savings level at the national level. Bahrain's population does not suffer from poverty compared with regional countries. Research has shown that 12 percent of the population has an average income of less than five dollars per person. The expenditure required by a Bahraini to sustain basic expenses is an estimated US$42 per month. Majority of Bahrain's population lives in apartments while the remaining owns their houses. The average Bahraini also has ownership of electronic appliances and amenities which show that the majority of families enjoy an impressive standard of living (National Accountant, 34). Economic growth rate Bahrain's economic growth rate has increased in 2007. It has been bolstered by high oil prices and increase in non oil exports. The financial sector remains the main part of the economy. The government is also addressing issues like unemployment and rising crime. The economy has registered a 7.0% growth in 2007. The growth rate is expected to

To Immunize or Not to Immunize Essay Example | Topics and Well Written Essays - 500 words - 1

To Immunize or Not to Immunize - Essay Example Although it is unclear whether or not the potential for this particular strain to jump species and be exhibited within the human population is unclear, the extraordinarily high risk that this particular strain of avian flu poses encourages all individuals within society to appreciate the gravity of the situation and engage with a drastic and radical vaccination program as a means of ameliorating just such a risk. It should be reiterated at this particular juncture that even though the potential for this particular strain to jump species is unknown, the inherent risk that it represents is enough to warrant drastic action on the part of medical help professionals and government actors that would be able to make available the existing public funding that could help to provide enough vaccination doses to vaccinate the entire United States population. Besides the issue of cost, individuals that opposed such a vaccination program would invariably point to the fact that prior vaccination programs were able to effectively ameliorate potential damages to society merely by vaccinating the very young and very old (Ritvo et al., 2013). Although this particular approach has been effective with respect to H1N1 and other strains of avian flu in the past, such a limited approach does not come anywhere close to addressing the broad and categorical dangers that had been alluded to above; at least to the extent that the 100% mortality rate for birds could easily translate into an extraordinarily high mortality rate within humans. Ultimately, the issue at hand is one of risk. The risk of not inoculating the entire population is one that society can ill afford (Johnson et al., 2014). Additionally, even in the eventuality that a high percentage of individuals were inoculated, those that were not still incur high health care costs and place inordi nate strain upon the system as

Friday, August 23, 2019

Managing Diversity in the work place Article Example | Topics and Well Written Essays - 250 words

Managing Diversity in the work place - Article Example there are no observable issues relating to diversity owing to the harsh disciplinary actions taken against any employee who discriminates or harasses a colleague on the basis of their diversity. Conversely, my organization instills a culture of acceptance and positivity through creation of teams exemplified by involvement of both older and younger generations in order to introduce a diversity of expertise (Wesotzkey, 2011). For instance, the younger generation is considered more computer savvy while the older generation is cited by Collins-McNeil, Sharpe and Benbow (2012) as having a wealth of experience that can benefit a team. Harton et al (2012) notes that a culture of fairness and impartiality in scheduling individual duties is imperative in managing a diverse workforce. In my organization, individual employees are given the autonomy to make their own schedules aligned to their needs. In terms of commonalities, all employees in my organization have a common vision. Our core vision is to become a leader in healthcare delivery through a patient-centered approach to care. In this regard, each employee regardless of gender, race, religion, experience, morals and principles bring their divergent opinions towards the achievement of this common vision. The second commonality in my organization relates to partnership. All employees comprehend the fact that delivery of quality and safe health care is highly dependent on collaboration. An interdisciplinary collaboration approach to care delivery evident in my organization is proof that working in partnership with other disciplines is a collective agenda. To increase appreciation of both differences and similarities, I would introduce weekly or monthly meetings whereby all employees discuss their beliefs, traditions, principles and moral standings. In doing so, employees would understand how their colleagues view specific issues or subject matters and consequently understand how to approach or handle them in an effort

Thursday, August 22, 2019

Roe V Wade Essay Goverment Essay Example for Free

Roe V Wade Essay Goverment Essay 1. Roe V. Wade 410 U.S. 113 (1973) and docket number 70-18. The petitioner in this particular case was wade and the respondent was Roe heard by the Burger Court (1971-1972). 2. The case was based on the enumeration, of certain rights, shall not be construed to deny or disparage others retained by the people. Over non enumerated rights 1791. The ninth amendment was placed to state that this case was handled in a due process manner. 3. A pregnant single woman named Roe brought a class action challenging the constitutionality of incrimination of abortion. Hallford a Texas physician who was also under the gun, and certified to perform abortion testified on behalf of Roe. The basis of Roes lawsuit was in regards to saving her life; therefore, she did in fact have a basis to bring up this case. The Supreme Court also heard it because they knew that this was a staple case in history and they wanted to clarify the medical and legal views of abortion because a private matter especially in regards to a woman and her child had never been brought up before and it lacked a solid foundation. The Supreme Court also took into consideration two valid state interests: protecting the health of the pregnant woman and to protect the potentiality of human life. 4. The final Supreme Court decision was seven votes for and 2 votes against. 5. majority opinion and dissenting opinion 6. Roe won her case! The finalization of this case led to the instatement of these three guidelines for women still to go by today.

Wednesday, August 21, 2019

Issues in American Electoral System

Issues in American Electoral System John Palenschat   WORST CASE SCENARIO RESEARCH AND REFLECTION PAPER Like many other Americans, the election of Donald Trump was one of the worst things I could imagine happening. Even now, I am puzzled as to why Donald Trump was elected because a majority of voters view him unfavorably (Pew, 2017). So just how did he get elected? The point of a democratic election is to represent the will of voters in choosing an executive. With so many dissatisfied with the results of the election, one must wonder if our current electoral system is fulfilling its stated purpose. Might there be something wrong with the way elections are held now? [G1][G2] I did some research and have come to several conclusions: namely, that our current system of First Past the Post consistently leads to elections for candidates that are generally unfavored by the majority of the population (Pew, 2016). I believe that the United States should, as an incremental reform, generally adopt ranked choice voting: in order to reduce vote splitting, voter disenfranchisement, and to reduce the negativity of campaigning. Right now, most elections in the United States utilize First Past the Post voting, which is a system of elections in which an individual voter has only one vote and is allowed to vote for only one candidate (Aceproject, 2017). This system has a big flaw. People may vote for a candidate that they may not necessarily prefer in order that they do not split the vote in favor of an opponent. In the 2000 Presidential election, Republican George W. Bush beat Democrat Al Gore by less than 600 votes in the decisive Florida election. Green Party candidate Ralph Nader received over 100,00 votes in Florida. [G3]While he may not have spoiled the election, surveys indicate that people who voted for Nader probably would have voted for Gore had they known how tight the race would be (Jones, 2004). This event has had serious consequences for the American people. For example, a Gore administration might not have invaded Iraq in 2003, which destabilized the region and cost US taxpayers over $2 Trillion dollars (Trotta, 2013). Modern voters are cognizant of the results of that election and have adjusted their votes accordingly. As a result, voters now do not necessarily vote for their first choice. There has to be a better way. As I looked for an alternative voting method to First Past the Post, I discovered a system called Ranked Choice voting (RCV). RCV is a system of elections in which electors rank the candidates in the order of their choice, by marking a 1 for their favorite, 2 for their second choice, 3 for their third choice and so on (FairVote Instant Runoff). Although there are other ways (perhaps even better!) of doing RCV, for the purposes of this paper, I will be specifically discussing the form known as Instant-Runoff voting as it appears to be the most feasible to implement in our current political situation. [G4][G5] In this system, if no candidate has a clear majority of first votes, the trailing candidate may be dropped and the first votes for the dropped candidate are eliminated. Then, the second choices of the voters who voted first for the dropped candidate are distributed to the remaining candidates. This process is repeated until a candidate has a clear majority of the vote.[G6] The main advantage of Ranked Choice Voting is that the eventual candidate chosen better represents the consensus of voters. As candidates are unlikely to earn the majority of votes in the first round of counting, candidates may moderate their rhetoric in an attempt to earn second place votes (Aceproject, 2017); The candidates may tamp down on their own campaigns negative ads in order to not alienate potential voters, and they would want to appeal to the greatest possible base. Since voting for a third party candidate in this system is less risky, a wider variety of interests would likely be represented. As an example, in the recent election, a person could safely cast their first vote for Jill Stein and their second for Sanders and so on without spoiling their vote and splitting the ticket for a more popular candidate that they might agree less with, such as Clinton. As voters would not be forced to vote for the lesser of two evils, one might expect to see a proliferation of more diverse third parties that better represent [G7]the constituents desires. I believe that if Ranked Choice Voting is adopted broadly across the United States, voters will feel more satisfied with the results of the election[8] At first, I though that RCV was just an academic exercise, thought up by some Poli-Sci grad student working on their thesis[G9], but I was surprised to learn that Ranked Choice Voting has already been put to effective use worldwide and has proven to be a reliable system for several decades now[10]. For example, it is used in such diverse races as parliamentary elections in Australia (Paul, Owen, 2013), presidential elections in Ireland (Citizens Information, 2016), and in municipal elections in Minneapolis and Saint Paul (City of Minneapolis). [G11] Recently, the State of Maine voted to adopt an Instant Runoff system for congressional, senatorial, and gubernatorial elections (Grabar, 2016). According to a study funded by Fairvote, an electoral reform advocacy group, citizens in cities that have adopted RCV report that campaigns are less negative, that the system is easily understandable, and that they believe that it should be adopted more widely (Tolbert, et al). As people realize that the current form of voting isnt the only choice available, I believe that voters will increasingly demand RCV from election committees.[G12] However, there are several legitimate issues with Ranked Choice Voting that need to be addressed; Jason McDaniels of San Francisco State University believes that increasing the complexity of voting is much more cognitively demanding than merely choosing a preference For some, this may seem like a small change, but for others, it could make the already daunting task of being an informed voter even more challenging. Decades of research show us that when voting is made more complex, it tends to lead to lower participation and more unequal outcomes. (McDaniels, 2016). However, studies taking place in Californian cities that have adopted RCV paint a different picture. Nearly 90% of those polled reported that they had an easy time understanding how their ballots worked (Tolbert, et al). Perhaps, pre-election day, a city or state could wage a concentrated, multimedia campaign to educate voters on the new system. A multifaceted approach utilizing TV news spots, radio jingles, and mailed remi nder cards could be particularly effective. Another possible issue with RCV is that confused voters may simply list their preference by order in which the candidates appear on the ballot, as has been the case in Australia. This problem could perhaps be solved by holding a random drawing each election to determine in which order the candidates are listed on the ballot (AEC, 2016). In conclusion, I believe that seriously examining the institutions of our society and critically deconstructing their use and origin will help to build a more perfect union. It is important to recognize that structural systems have a large impact on our daily life and to realize that they are not unchangeable. Due to the effects of the recent election, I am very cognizant of how our electoral system alienates the very people that it was created to represent. Rather than giving into resignation, I have researched the issue and have come up with at least a very general course of action that could be taken to avoid another divisive election. I hope that I have interested you in the topic of electoral reform and encourage you to research the topic yourself and come to your own conclusions.[13] An informed and active citizenship is the best guarantee for the continuation of the republican ideal. Work Cited FairVote (No publication date). Ranked Choice Voting / Instant Runoff. FairVote. http://www.fairvote.org/rcv#rcvbenefits. Accessed 19 February. 2017 Minneapolis Elections and Voter services (No publication date). Frequently Asked Questions about Ranked-Choice Voting. The city of Minneapolis.[G14] http://vote.minneapolismn.gov/rcv/what-is-rcv. Accessed 19 February. 2017 [G15] Paul, Owen (2013). How does Australias voting system work?. The Guardian. https://www.theguardian.com/world/2013/aug/14/how-does-australia-s-voting-system-work. Accessed 19 February 2017 McDaniels, Jason. (2016). What Ive found researching ranked-choice voting: It makes voting harder, lowers participation. Bangor Daily News. http://bangordailynews.com/2016/08/20/opinion/contributors/what-ive-found-researching-ranked-choice-voting-it-makes-voting-harder-lowers-participation/. Accessed 19 February. 2017 Aceproject. (No publication date) Advantages and disadvantages of first past the post. ACE Electoral Knowledge Network. http://aceproject.org/ace-en/topics/es/esd/esd01/esd01a/esd01a01. Accessed 20 February. 2017 Pew Research Center. (2017). Early public attitudes about Donald Trump. People-Press.org. http://www.people-press.org/2017/02/16/1-early-public-attitudes-about-donald-trump/ Accessed 22 February 2017. Pew Research Center. (2016). Voters evaluation of the campaigns. People-Press.org. http://www.people-press.org/2016/11/21/voters-evaluations-of-the-campaign/ Accessed 22 February 2017. Citizens information. (2016). Proportional Representation. The [G16]Republic of Ireland. http://www.citizensinformation.ie/en/government_in_ireland/elections_and_referenda/voting/proportional_representation.html. Accessed 22 February 2017. Grabar, Henry. (2016). Maine Just Voted for a Better Way to Vote. Slate.com. http://www.slate.com/articles/business/moneybox/2016/11/maine_just_passed_ranked_choice_voting_bravo.html. Accessed 22 February 2017. Tolbert, Caroline, et al. (No publication date). Ranked Choice Voting in Practice. Fairvote https://fairvote.app.box.com/v/APSA-Civility-Brief-2015. Accessed 22 February 2017 Trotta, Daniel. (2013). Iraq War cost US more than $2 trillion: study. Reuters.com http://www.reuters.com/article/us-iraq-war-anniversary-idUSBRE92D0PG20130314. Accessed 22 February 2017. AEC. (2016). Positions on the ballot paper, draw for the Senate and draw for the House of Representatives. Australian Elections Commission[G17]. http://www.aec.gov.au/Voting/ballot-draw.htm. Accessed 23 February 2017. Jones, Jeffrey. (2004). The Nader Factor. Gallup.com. http://www.gallup.com/poll/10798/nader-factor.aspx. Accessed 22 February 2017 [G1]Deleted:, [G2]Deleted:u [G3]Inserted: , [G4]Deleted:u [G5]Deleted:. [G6]Inserted: s [G7]Inserted: , [8]This is a strong point in favor. Think of all the recent turmoil after the election. If everyone was content with the outcome of the election (even if they didnt get their first pick), that would be a great motivation to change the voting system. You could probably expound more on this point, or why you believe it to be true. [G9]Inserted: , [10]This is another strong point. The best predictor for success is past success. Nice! [G11]Deleted:, [G12]Inserted: n [13]Your two most important paragraphs are the first, and the last. In the first, you tell your audience what youre going to say, and in the last, you tell your audience what youve said. The last sentence will likely stay with your reader. After you recap your essay in the last paragraph, leave them with a final deep thought or conclusive statement that sums up your argument and/or point. Or maybe something theatrically doomsday-ish. Perhaps, The election of Trump is a direct consequence of our current voting system; If we dont take a good, hard look at the way we currently push people into power, the consequences could get even worst. A bit much perhaps, but its your final punch to convince the reader that this is something they need to act on. [G14]Inserted: The c [G15]Deleted:C [G16]Inserted: The [G17]Inserted: s

Tuesday, August 20, 2019

Lithium-ion battery

Lithium-ion battery Introduction This course work is related to a new type of Lithium-lion battery developing by a company. This new product (battery) based on Nanotechnology. Nanotechnology has great anticipate in production of laptop batteries. This kind of battery have many overcomes on traditional or commercial batteries. The new technology has great efficiency as well. It allows the battery to be recharged in 5 minutes for its 80% capacity, consumes less time for recharging, another good feature of this technology are improves the battery life to 20 hrs instead of normal 3 hours, similarly using this technology a new battery could be developed that will power a family car for 500 miles and yet be recharged in less than 10 minutes. Majority of well known companies follow a process when producing a new product in the market, and they also required discussing various approaches before producing new product in the market , that how a product could sustain successfully in the market. A detailed discussion about RD, Managing Innovation, ISO standard and Six Sigma is the part of this course, because most of new companies using these standards. For a new company to stay in the market in the presence of competitors it need to innovate and come up with new approaches and ideas, the others competitors they dont follow the new ideas could literally survive in the market . Background The first lithium-ion battery was introduced in 1991 for commercial purposes [1], with the growth of electronic devices at that time also increases the demand for lithium-ion batteries, particularly for notebook, computer (laptop) and cellular phones. The weight and capacity of battery reduced with engineering techniques. It was achieved with manufacturing process and the introduction of new separator, cathodes and anodes materials. The most popular manufacturing company (Wee-Energizer) was introduced batteries for laptop in 2002. Their current partners are Dell, HP and Apple are also the leading laptop and computers manufacturing companies in the world. Wee-Energizer used for the first time novel application nanotech for new battery. Novel application has the capability to be recharged up to 80 percent and is capable of holding a very high charge density. The nanotechnology will improve the battery life for a laptop to extend from 3 hours to 20 hours. A recent feasibility shows that the battery could be developed to produce power for a family car for 500 miles and yet to be recharged in less than minutes. The company currently manufactures the lithium-ion batteries known as Nanobattery at its manufacturing facility in Taiwan and ships the products directly to laptop manufactures like Dell, Hp and Apple etc clients . Technology Plan Managing Innovation Managing innovation is the process of adding something new, enhance the invention and recharging. The company will be developing the Nanobattery because of technology driven solution. Adopting this solution will increase the funding of the company or it will boost up the business opportunities to spread business venues related to their business products and brands. The performance of this new type of battery will be very effective and more efficient as compared to the previous one, offer adapting Technology driven solution. Innovation contributes in several ways [2]. For example research proofs provides strong correlation between market performance and new products when new products properly managed and advertised possible to retain the market shares and attract people. A mature and well established product not just comes with low price bus also from a variety of non-price factors like design, customization and quality. The novel application of nanotech to battery will provide high performance and it will allow higher density. It will not just improve the performance and efficiency, but it will also reduce the capacity or size o the battery the size of battery will become smaller in size, reducing the size of these high density batteries are for the purpose appropriate battery casing to accommodate within battery casing. Types of Innovation: There are three types of Innovation which includes Disruptive Innovation, Open Innovation, Closed Innovation, a detailed provided each of them, it will specify which is best suited to our current scenario. Disruptive Innovation: Disrupt the market by introducing new product in the market which is not expected in the current market, since it has low price then other products available in the market, example of disruptive innovation is mp3 players and usb etc. Open Innovation: Open Innovation is the type of Innovation which specify that the company does not rely on the RD department and the research conducted by RD department, but also allow to purchase new technology and material from outside domain and utilized them to create new innovative technology. Closed Innovation: Closed Innovation is the type of innovation, it works reverse of Open Innovation, the companies and an organization relies on their own RD departments and their research. Large corporate companies have their own large RD department. Following are the four main categories of process innovation: a. Product innovation: define changes in products and services which an organization offer b. Process innovation: changes in the way they are created. c. Figure 1. d. Paradigm innovation: changes in the underlying mental model which frame what the organization does. The following show the managing innovation process. The RD department could innovate further the existing technology, the RD department and the people working within this department monitor the technology and monitor as well for further learning and investment in the same area. The company will follow the interactive model to develop this idea and links together the technology-push and market pull model, it emphasis that innovation occurs as the result of interaction of the market place the science base and the organization capabilities[3]. Innovation as knowledge management process It is very important to know the process of innovation, because innovation is the core of business. Two main terminologies can be defined within innovation process which represents the structure of an organization. The two terminologies are technology push (RD to market) and market full( from market to RD). The following figure 1.2 represents the innovation process. Figure 1.2 Product Lifecycle Management Analysis PLM (Project Lifecycle Management is the process of managing used for entire lifecycle of a product from its conception, designing and manufacturing, to service and disposal. This method PLM is adopted this product, this process will continue whereby the process end, this method will start with raw material extraction will collect from Disposal Recycling, company will convert into manufacturing product than the product will be finally delivered to the other partner companies under transportation phase. The three popular term are used in this process cradle to cradle as opposed to cradle to gate where the process stops once than the product will leave the company, the final term cradle to grave where the process stops once the product reaches its end lif a. Conceive b. Design and Develop c. Realise d. Service e. End of Life Phase 1: (Conceive|) will be specified the basic function and data requirements, system boundaries and goals and objectives. In the current scenario the core function of new battery as to improve the battery life for laptop up to 20 hours, congenital batteries are limited to 3 hours, the aim of this project is, the battery should be able to recharge 80 percent of its capacity in five minutes. * Performance: the performance of battery depend on the size of laptop screen, performance of battery is related to the size, battery performance should not drop below 20 hours for 20 screen * Project Risk Management: the primary part of this project is to identify the risk that is related to your current project, risk management is also focus on the future of project as well. The expected risk that are involved to this project are; * The company required new equipments, machines and instrument to assemble the product; the company will losses many in the start of this operation. * If there is any fault in the current product (battery), like it overheat or no functioning properly, it will impact on the end user side. * If the demand for the product reduced, it will impact on the sale of the product * However it is very important to identify the risk at the beginning, risk that involved to the project. The following areas to be identify before starting the proposed project. Insufficient or unreliable data Lack of preparation Lack of resources Lack of control Mitigation: Some project they have unforeseen problems and those problems neither eliminate or nor reduce to reasonable level, mitigation is the process which address these kind of issues in the project, it also avoid and reduce the impact of risk on the project. Mitigation should be adopt by the company to avoid these kind problems and risk that are associated to the project, to avoid such risk with mitigation actions which include; The company should reduce the expenses for instruments, machines and assembly process to a quality third party partner, the company can also save fund that spending on new machines, equipment and machineries. The risk associated with battery of overcharging or discharging would resolve through mitigation process. This phase will pass through a proper testing to check the temperature regularly that the required temperature should not exceed from 30 degree centigrade, if it exceed from 30 degree centigrade the battery will not be usable. The cost of new battery should not very high. The company should split current market of laptop and new technology devices like cellular phones and electrical vehicles. The company should meet new clients point out the benefits of having a lighter with for more capacity an ordinary laptop battery. The company should have backup for power if the current power supplier failure The delivery of the new product (battery) should not delay Process Model The following figure is the example of process model of a product, the process model includes, Raw materials, Inventory, manufacturing, assembly, quality assurance, collecting and distribution. Raw materials: An unprocessed natural product used in manufacture, to be collected from supplier. Inventory: availability of product (batteries) in stock, storing of material in warehouse. Manufacture: manufacturing components that made new battery Assembly: joint working of components and offering a single product or more Quality assurance: specify the quality of product and ensure that t he battery working properly accordingly to the proposed design. Transportation: delivery of product to the end users or clients The above steps defines the process of product from raw material to the end user, quality assurance will specify that the product working properly and according to the desired of end user. Quality assurance and assembly will work together for the final shape of battery. Phase 2:(Designing and Development) In the design phase the battery would tested through various real-time applications and software, like CAD (Computer Aided Manufacturing), flow charts will also use to demonstrate the designing phase or designing of product, proper documentation will be constructed in the this phase. Different simulation software like OPNET, METLAB and etc will measure the performance of battery in this phase, based on this performance battery management will approve the production of battery, the following methodologies are using in the design phase. DFM (Design for Manufacture ) DEF (Design for Environmental ) DFA DFSS DFM: Design for Manufacture specify some various factors and they play vital role for success and popularity in the market, those factors are manufacturing process, cost of product (battery) in the current market , quality of battery and customer satisfaction. DEF: Design for Environment, it specify that the new battery would be environmental friendly and should not harmful for environment. DEF also using the cradle to cradle approach, the new proposed battery should re-usable when it complete their first lifecycle or expire. Therefore ongoing testing to be required before it entered to the implementation phase as earlier mentioned that this process to be done through different software and simulation. Phase 3: (Implementation) The implementation to be started when designing phase is complete, in the implementation phase the company start manufacturing of battery after validation. In this phase the product is ready for clients, also sales in the market, implementation phase based on Marketing Activities, Distribution, Manufacturing method and Supply Chain Management. Manufacturing Methods: (Lean, Six sigma, etc) will be used for optimise of laptop battery production. o Lean Manufacturing: is a model that the value or the size of product would be optimised reduced and less anything that are not required to the end users. o Six Sigma: is business strategy or model would be adopted for manufacturing process of batteries, six sigma improve the quality of product (battery) and remove any defects from the product Due to adopting this strategy the final shape or condition will present with good condition and free of defects. Marketing Activities: Marketing activities specify that the materials to be distributed to the market, support packages also improve the marketing activities, like proper training to be arranged for the technical staff. An annual or quarterly magazine to be published for general and further future information about product. Distribution: Moving a service from producer to consumer in certain sectors, either through direct channel or indirect channel [5]. In the distribution section an organization or company pack products properly then distributor sells to retailers or agents and finally retailers also called (resellers) who sells to end users. Phase 4: (Services) Services is the fourth phase of PLM, in this phase the repair and maintenance information about laptop battery must be update, on the base of customer experience will specify that the performance of battery is good, normal, medium or not good, a survey will conduct to gather information from end users and customer and feedback to the phase 1 that the customers are satisfy, in case of failure of its design or manufacturing, phase 2 and phase 3 will be reviewed. Phase 5: (End of Life) Figure 1.5 End of Life (Modified Life cycle) Six Sigma (Business Strategy) The six Sigma business strategy approach will be adopted for this project. Six Sigma improves the process and solve the problems, it is a very important and effective business strategy using by various companies. Six Sigma are also eliminates the causes of errors and defects or failures in business process, it reduce scrap, improve quality and gain better control process and system. The six sigma approach is based on DMIAC model, each letter in this model (DMIAC) refers to a step and steps are including the following are five stages of six sigma. à ¼ Define: the define stage is the agreement on different issues like quality characteristics, goals and objectives are crucial. à ¼ Measure: Measure is the second phase of six sigma that measures and identify the root causes of the problem, also helps to confirm if the definition of the problem is correct. à ¼ Analyze: analyze can be divided into three further steps, following are the steps that are involved in the analyze phase. o Measuring: is the ability to meet the customer specification. o Design of experiments (DoE) o Identify the root causes of errors or defects and their impacts on the business. Figure 1.6 Five Stages of Six Sigma (DMAIC) à ¼ Improve: in this stage of DMAIC model of Six Sigma, advance tools and techniques are using for design, manufacturing and assembly à ¼ Control: in this stage the process should be managed in order sustain the gain . This will include ongoing measurements. There are different six sigma advance tools uses for the improvement of business, following are the tools: Quality Function Development (QFD) Failure Mode and Effect Analysis (FMEA) T-Test Cause Effect Matrix Statistical Process Control or Control Charts Design of Experiment: Design of Experiment: is most important element of six sigma, design of experiment is the secret weapon of rapid growth or improvement. Critical Success Factors for Six Sigma Customer Centricity: the purpose of customer centricity is the happiness of customer about product, customer centricity is to delight the customer and the product will be measured through customer prospective. Voice the Customer: customer opinion is more important regarding business point of view, it is necessary to hear from customer about the product. The voice of customer will be considered as input and that input will be translated into specific measurable elements. Critical to Quality (CTQ): CTQ requirements are most important to the customer. Control Charts Figure 1.7 Control Charts Causes and Effect Matrix Fishbone diagram and CE Matrix both are used to identify and explore the possible root causes that related to problems. CE Matrix also help to measure the designing of experiment (DoE) phase. Failure Mode Effects Analysis (FMEA) FMEA identify new procedure or identifying ways a new product, service might fail. The importance of FMEA is to identify expected errors in the process. It will prioritize the possible failure scenarios; it keeps possible failure scenarios by importance. FMEA generates a list of possible failure scenarios by importance and help the management team or technical staff to prioritize things that can cause errors in the process, it also provide an opportunity to the staff to take precaution measure to prevent or stop the failure scenarios and rectify the problem. It should be conducted at the beginning of the product lifecycle when major changes are introduce to the product, feedback will help to indicates unidentified problems in the process of product lifecycle. FMEA Advantages à ¼ FMEA gather information or collect information and prevent future problems in product manufacturing. à ¼ The process potential FMEA minimises late changes and associated cost. à ¼ The processes of FMEA encourage users and increase end user satisfaction about business product. à ¼ The process potential FMEA also increase company reputation and the company image. à ¼ The process potential FMEA also improve the quality, reliability and safety of a product or process. à ¼ It also reduce the potential for warranty concern ISO Standards Additional measure to be taken by the company for international standard quality and further improvement of batteries is called ISO (International Standard Organization). ISO is the organization for standardization (organization international de normalization) widely known is ISO. The ISO is worldwide accepted stamp or certificate, all registered companies will follow ISO standardization for production of products, and the products will be labelled or stamped with ISO benchmark, which sends a positive message to the general public about quality assurance about the product. As per ISO rules Proper documentation to be mentioned about the products.. The company will follow the ISO 9001:2000 for the production of batteries. ISO standard will required during designing, development and manufacturing phases because ISO standard specify the quality assurance of products. As earlier mentioned proper documentation and customer complains will be recorded to eliminate any defect and improvement of Laptop battery as per customer desires. HR department or technical staff will produce an annual or quarterly report to the management; management will take decisions to address the existing problems with batteries as well as suggest further enhancement. Following are the different standards (ISO 9000, ISO 14000) of ISO, the company will follow the ISO 14000, ISO 14000 is uses for environmental management. The ISO standards and there function is: ISO 9000 Standards ISO 9000 and 14000 are popular and well known standard. The ISO 9000 standard is most common series for Quality Management System has relation to the companys requirements for Designing and, Manufacturing and Developing of business products, following are the main three Quality Management Systems standard. IOS 9000: Define Fundamentals and vocabulary ISO 9001: Define Requirements ISO 9004: Define Methods and Procedure for performance and improvement of business products ISO 9001 Standard: Contains a bunch of rules and procedures, company will follow this standard for maintaining business record for battery production, it is an effective procedure for monitoring and verification, it facilitate the companies for the purpose of consistent and improvement of business products. It also finds error and defect in the product and those errors to eliminate by proper and effective procedure when it is required. ISO 9001 standard is good practice for the quality system and also provides a frame work to the companies, this process adopting by various companies for further improvement of their business products. Due to its better Quality Management System the defect ratio or percentage will be reduced from the business product, this process also play a role for the customer satisfaction regarding business products. ISO 9001 Drawbacks. Despite various advantages of ISO 9001 has some drawbacks as well, following are the drawbacks of ISO 9001. This standard provides only a framework and process for the customer satisfaction. ISO 9001 will not tell you that the problems away or disappear by itself. There is no specific way or procedure to identify that the current product dont required further improvement and does not tell you how to improve the quality. Does not impose a significant overhead, unless no quality control procedures in place. ISO 14000 Standards ISO 14000 is ISO standard that addresses Environmental Management which minimizes the harmful impact on the environment [7]. During the manufacturing and production of some sort of things produce harmful gases which highly impact our surrounding indirectly or indirectly. The company will adopted this standard for manufacturing of battery, because it is less harmful for the environment. ISO 14000 standard is best ISO standard for environmental managing system, which also includes an audit programme. ISO 14000 Essentials (Features of ISO 14000 Family ) The two familiar ISO 14000 family standards are ISO 14001:2004 and ISO 14004:2004, both standard are effective for Environmental Management System (EMS). ISO 14001:2004 Standard: As mentioned above that both standard deals with EMS, ISO 14001:2004 specifically provides the requirements for EMS (Environmental Management System, once the requirements meet to ISO 14001:2004 standard provides capability to an organization to achieve the following: à ¼ An organization will have the ability to identified and control the environmental impact of its activities, products or services. à ¼ An organization or company will improve its environmental performance consistently. à ¼ Implement a systematic approach to setting environmental objectivise and targets to achieving these and to demonstrating that they have been achieving[8]. à ¼ This standard will provide assurance to the management of the an organization or company that the process is in control, and activities which impact on environment à ¼ They provide assurance to the company, organization workers or employees that they are working for environmental responsible company, organization. à ¼ ISO 14001:2004 provide assurance to the external stack holders such as customer and clients, the community and regularity agencies. Benefits of ISO 14001 standard Enhancement of environmental awareness within organization Cost savings and reduction in resources usage Improve compliance with legislation ISO 14004:2004 Standard: Another tool of ISO 14000 is 14004:2004 standard provides guidelines on the elements of an environmental management system and its implementation, it also discuss the principal issues that are involved. Environmental Plan Life Cycle Analysis All manufacturing products have an environmental impact throughout their life cycle such as, ( Raw material, manufacturing, distribution and final stage disposal), the aim and objectives of an environmental plan is negative impact on environment during the manufacturing to business product, the negative mean reduction of Carbon protect healthy life, and greenly. Carbon reduction policy of a single organization is not very effective, it is effective when it comes together, carbon reduction is the responsibility of all organizations, companies, public and private sectors and government agencies where they deals with Gas, Oils, and Energy etc. Lack of awareness and less attention from government agencies, public and private sectors about these issues, world now face a real threat in the form global warming. . Our planet is warming up, and not in a good way, the last twenty years were the hottest in 400 years according to several studies[9]. The extreme weather causes, heat waves, wildfi res and strong storm due to the major changes in climate, to reduce these impacts each production companies must have plan for environment protection, changes in climate also Occurs and increases in global average air, Ocean temperatures, wide malting of snow and ice rising global average sea levels [10]. The company will implement the environmental plan during the manufacturing of battery to negate the environmental impact, the company have a set of specific goals from four environmental prospective such as Curbing climate change, conserving resources, controlling chemical substance and promoting bio-diversity. The nanobattery would be recyclable and their life to be extended to reduce the ratio of disposal, and finally the waste would recyclable. Today many companies are competing for greener environment as well as they are adopting new technology and they are trying for suitable replacement of gasoline for vehicles. As earlier mentioned the each product has an environment Impact throughout their lifecycle such as production, use, distribution and final disposal. The product lifecycle can be divided into six stages, each stage has specific goals. a. Development: company will apply technology innovation for the purpose to make it smaller product, lighter and more energy saver. b. Designing: during the manufacturing phase of battery, environmental implications will keep in mind and the product would have impressive environmental performance. c. Procurement: The material to be used for the product which less impact on the environment d. Business Operation: The overall operation will impact reduce environmental i, low gas emission and waste to achieve zero environmental footprint at all plants and offices [11]. e. Distribution: Transportation or distribution also consumes more energy, the packaging material size would kept small in size make reduce the impact on environment, such as rail transpiration and water transport. f. Take back-recycling: Company will take care when batteries come to the expiry date or disposal, company will accept the disposed battery, and finally it will be re-cycling for manufacturing. Intellectual Protection Intellectual protection is the process to protect ideas, invention, patenting is the best for any kind of ideas to provide protection, different technology being using by companies to protect their new product ideas, the intellectual provide copyright protection to the owner, a new technology are using for the manufacturing and development of nanobattery. Unauthorised person would not allowed to copy the subject of owner of nanobattery, legal action to be taken according to the existing law. Recommendations With all above discussion above it would good for the company to adopt innovation process for the success of Nanobattery in the current market today. They need to hire those labours which have good background and skills about Nanobattery manufacturing. The company need to follow the ISO standard for standardization such as ISO 9001:2000 and ISO 14000:2004 for Nanobattery manufacturing and production. The company need to more focus on the investment over new well-equipment, manufacturing instruments, packaging and assembling Once the product introduced and stable in the market the company have to maintain the quality process of Nanobattery by applying with various techniques such as six sigma. Conclusion: The company using Nano technology for the production of laptop batteries, nano technology is new technology, it negate the implications on environment. It is necessary for all the manufacturing and production companies either they are on the private or public sectors to reduce the carbon and waste emission. The standard and reputable companies are trying and compete with each other to get greener, they are not just trying to get greener and reducing carbon by new technologies, also they are replacing with various tools and new technologies for the replacement of gasoline. Both ISO standards such as ISO 9001:2000 and ISO 14000:2004 are highly recommended for the production of nanobattery. Both ISO standards specifies quality management and hazardous activities and their impact on environment, a detailed environmental plan also studied in this course work, that how to reduce the impact of manufacturing and production on an environment. PLM and their five phases also analyzed for the pr oduction and manufacturing plan including Lean Management and six sigma approaches for laptop batteries. ISO standard and their benefits also discussed in this course work. References [1] Ralph J. BroddBroddarp of Nevada, Inc. 2161 Fountain Springs Dr. Comments on the History of Lithium-Ion Batteries-PDF[Online] cited May 2010, www.electrochem.org/dl/ma/201/pdfs/0259.pdf [2] Chris Whitworth,paper knowledge transfer between SMEs and Research Providrs [Online],May 2006, cited May 2010, www.lmu.ac.uk/research/postgradconf//Chris_Whitworth_paper.doc [3] P Trott. Book Innovation Management and New Product Development,2008 Perason Professional Limited [Online] cited May 2010 [4] Nikos Karacapilidis,Emmanuel D. Adamides, IMIS Lab, MEAD An integrated IS framework for managing innovationPDF-[Online] cited May 2010

Monday, August 19, 2019

Computer Science Terms Essay -- Definitions

Computer Science Terms: Composite structure: the size of a typical software system implies that it must be broken down into manageable pieces of this Composition: the process of building a system using simpler parts or components Abstraction: the process of ignoring details irrelevant to the problem at hand and emphasizing essential ones. To abstract is to disregard certain differentiating details Data: the info the program deals with Functionality: what the program does with the data, the responsibility of the object to do Object: the most abstract description of a basic component of an object oriented system Values: a fundamental piece of info that can be manipulated by the program Types: a set of related values along with the operations that can be preformed with them Object: fundamental abstractions from which systems are built Classes: a set of objects having the same features and properties State of an object: the set of data maintained by an object at any given time Reference values: a value that denotes an object Data descriptions: properties of the object (name, date, etc) Associated value: a property an object has at any given time Variable: a portion of memory reserved to hold a single value Instance variables: a variable that is a permanent part of an object: memory space for the variable is allocated when the object is created Immutable: an object that's state cannot be changed Mutable: and object that's state can be changed *An object is characterized by the features it offers* 1. Query: a request for data 2. Command: a request to change state Float & Double: sets of real rational numbers (i.e. 170000 or 1.4e12) Char: set of values representing Unicode ... ... Chapter 6: *Black box testing = functional testing Test design generally begins with an analysis of  · The functional specifications of the system  · The ways in which the system will be used Test case is defined by:  · A statement of case objectives  · The data set for the case  · The expected results Functional testing: testing to determine that the system as a whole meets the customer's specifications. The system is treated as a "black box" whose behavior can be observed, but whose internal structure is unknown. *white box testing= unit testing Unit testing: incremental testing of classes as they are implemented in order to ensure that they function properly. Testing can be "white box testing" where the tests are developed based on the unit's implementation, or "gray box testing" where tests are developed based solely on a method's specification Computer Science Terms Essay -- Definitions Computer Science Terms: Composite structure: the size of a typical software system implies that it must be broken down into manageable pieces of this Composition: the process of building a system using simpler parts or components Abstraction: the process of ignoring details irrelevant to the problem at hand and emphasizing essential ones. To abstract is to disregard certain differentiating details Data: the info the program deals with Functionality: what the program does with the data, the responsibility of the object to do Object: the most abstract description of a basic component of an object oriented system Values: a fundamental piece of info that can be manipulated by the program Types: a set of related values along with the operations that can be preformed with them Object: fundamental abstractions from which systems are built Classes: a set of objects having the same features and properties State of an object: the set of data maintained by an object at any given time Reference values: a value that denotes an object Data descriptions: properties of the object (name, date, etc) Associated value: a property an object has at any given time Variable: a portion of memory reserved to hold a single value Instance variables: a variable that is a permanent part of an object: memory space for the variable is allocated when the object is created Immutable: an object that's state cannot be changed Mutable: and object that's state can be changed *An object is characterized by the features it offers* 1. Query: a request for data 2. Command: a request to change state Float & Double: sets of real rational numbers (i.e. 170000 or 1.4e12) Char: set of values representing Unicode ... ... Chapter 6: *Black box testing = functional testing Test design generally begins with an analysis of  · The functional specifications of the system  · The ways in which the system will be used Test case is defined by:  · A statement of case objectives  · The data set for the case  · The expected results Functional testing: testing to determine that the system as a whole meets the customer's specifications. The system is treated as a "black box" whose behavior can be observed, but whose internal structure is unknown. *white box testing= unit testing Unit testing: incremental testing of classes as they are implemented in order to ensure that they function properly. Testing can be "white box testing" where the tests are developed based on the unit's implementation, or "gray box testing" where tests are developed based solely on a method's specification